Shipping & Returns

 

Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Or ask me how long it will take to prepare the item(s) you want before placing the order. 

Shipping Local / International

In Mechelen : eco koeriers of per fiets door mezelf!

Shipping in Belgium en EU by Bpost / DPD / PostNL

Always with a tracking number!

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

    Returns

    I gladly accept returns and exchanges:

    Just contact me within: 14 days of delivery

    Ship items back to me within: 30 days of delivery

    I don't accept cancellations:

    But please contact me if you have any problems with your order.

    The following items can't be returned or exchanged:

    Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

    • Custom or personalized orders (for example: jewelry with personalized engraving or rings custom made in your size)
    • Items on sale